Donation Refund & Return Policy

Panditarama Sydney Meditation Centre (PSMC)

Last updated: January 7, 2026

Panditarama Sydney Meditation Centre (PSMC) is a registered not-for-profit religious charity. Donations made to PSMC support our charitable, religious, and community activities and are treated with care and transparency.

This policy explains the circumstances under which donations may or may not be refunded.


1. General Donation Policy

All donations made to PSMC are voluntary and non-refundable, except where required by Australian law or in the event of a genuine administrative error by PSMC.

By making a donation, donors acknowledge and agree to this policy.


2. Change of Mind

PSMC does not provide refunds for donations where a donor:

  • Changes their mind after making a donation

  • Decides they no longer wish to support the Centre

  • Makes a donation in error regarding personal intention (but not system error)

Once a donation has been received, it is immediately applied to PSMC’s charitable purposes and operational needs.


3. Administrative Errors

Refunds may be considered only in limited circumstances, such as:

  • Duplicate transactions caused by a technical or system error

  • An incorrect donation amount processed due to a verified system malfunction

Any request for review must be made in writing within 7 days of the transaction and will be assessed at PSMC’s discretion.


4. Overseas Donations, Exchange Rates & Bank Charges

For donations made from outside Australia:

  • Donations are received in Australian Dollars (AUD) or converted to AUD by the donor’s bank or payment provider

  • Exchange rates, conversion fees, and international bank charges are determined by the donor’s bank or payment service provider

  • PSMC does not cover, reimburse, or refund any exchange rate differences or bank charges

Any shortfall resulting from currency conversion or transaction fees is borne by the donor.


5. Transaction & Processing Fees

Where third-party payment providers or banks apply transaction or processing fees:

  • These fees are deducted by the service provider

  • PSMC does not control these charges

  • Fees are not refundable under any circumstances

6. Tax & Deductibility

Donors are responsible for determining whether their donation is tax-deductible in their own country or jurisdiction.
PSMC cannot provide tax advice for overseas donors.


7. Contact for Donation Enquiries

If you believe there has been a genuine error in processing your donation, please contact us promptly:

Panditarama Sydney Meditation Centre
Email: info@psmc.org.au
Website: https://psmc.org.au

All enquiries will be handled respectfully and confidentially.


 

Important Note

This policy is designed to ensure fairness, transparency, and responsible stewardship of donated funds in accordance with PSMC’s charitable objectives.